Digital transformation in healthcare is not only about introducing new systems. It also depends on whether the people using those systems have the knowledge, confidence and practical skills to work with them safely.
On 22 September 2026, Ireland’s Health Service Executive published the Digital Health Learning Passport, a collection of short, self-paced learning modules designed to strengthen digital health capabilities across the health and social care workforce.
Available through HSeLanD, the programme supports professionals working across HSE-funded and supported services, including HSE staff, partner organisations and contractors.
What the Digital Health Learning Passport includes
The Passport brings together learning in several areas that are becoming increasingly important to modern healthcare operations:
Artificial Intelligence in Healthcare
Data Literacy
Digital Health Clinical Safety
Digital Health Literacy
Virtual Care Supported by Telehealth Technologies
Workflows in Healthcare
HSE Cyber Security Awareness Training, which is mandatory and available exclusively to HSE staff and contractors
Each module takes approximately one hour or less, making the programme easier to fit around demanding healthcare schedules. Participants receive a certificate of completion for each module and may also earn Continuing Professional Development credits, depending on eligibility.
The content connects digital knowledge with daily healthcare practice. The Data Literacy module, for example, introduces how healthcare data moves through systems and how it should be managed safely and responsibly. Workflows in Healthcare explores how people, processes, technology and data interact, while AI in Healthcare addresses the opportunities, challenges and risks associated with artificial intelligence.
Why this matters
Healthcare organisations are adopting digital platforms, automation, data tools and virtual care solutions at a growing pace. However, technology alone does not create operational improvement.
A system can be technically capable and still fail to deliver value if staff do not understand how it fits into their work, how information should be handled or how digital risks affect patients and operations.
The HSE initiative recognises that digital confidence is relevant across different roles. It is not limited to technical teams. Care professionals, coordinators, managers, administrative staff, project teams and people working with data all interact with digital systems and contribute to their safe and effective use.
The EIBS perspective
At EIBS, we believe that technology should serve people and follow the operation — not the other way around.
Digital transformation works best when three elements are considered together: people, processes and technology. Training strengthens the first of these, but it also helps professionals recognise where workflows need to change, where data quality matters and where systems must better reflect operational reality.
This is particularly relevant in Home Care, where technology operates within complex and time-sensitive environments. Scheduling, workforce coverage, communication and service continuity all depend on people being able to interpret information and make confident decisions.
Developing digital skills across the workforce can therefore support more than technology adoption. It can contribute to safer processes, clearer decisions and better-designed services.
The Digital Health Learning Passport is a positive step towards building that capability across Ireland’s health and social care sector.
Official source: HSE, The Digital Health Learning Passport for Staff. Published 22 September 2026 and updated 24 September 2026.
https://about.hse.ie/news/the-digital-health-learning-passport-for-staff/